Hitesh Malhotra.

Selected Work

A deep dive into the products I've built, the problems they solved, and the impact they created at scale.

2024-02-10

Tinder: Bridging the 'Digital-to-Physical' Planning Gap

A strategic product evolution designed to solve the indecisiveness of modern dating through AI-driven 'DATE' planning hubs.

Product GrowthAI matchingFeature InnovationOffline Experience

2024-01-15

Aavtaar.ai: Building the Flagship AI Voice Platform

Leading the product strategy, PRDs, and agile delivery for a core AI voice venture.

Generative AIVoice AIProduct StrategyAgile

2024-01-05

Truecaller: Redefining Digital Trust Through Notification UX

A comprehensive teardown of communication filtering systems designed to minimize cognitive load for high-stakes professionals.

Trust & SafetyNotification DesignUX ResearchMobile Strategy

2023-11-20

OLA: Solving the 'First-Mile' Friction with AR Navigation

A strategic design thinking intervention focused on reducing ride cancellations through high-precision AR pickup technology.

Product DesignRide-HailingAR/VRUser Experience

2023-08-12

Swiggy HomeMade: Scaling the Soul of Indian Kitchens

A strategic zero-to-one MVP launch designed to capture the unorganized tiffin market and empower homemakers through digital meal commerce.

0-to-1MVP LaunchProduct StrategyGrowth

2023-03-25

Spotify: Gamifying the Premium Conversion Funnel

A strategic intervention utilizing behavioral gamification and daily quiz-based rewards to drive DAU and lower the barrier to Premium entry.

GamificationSubscription GrowthRetentionHabit Formation

2022-09-01

Zepto: Architecting a Frictionless Tipping Matrix

A complete Product Requirements Document (PRD) teardown focused on driving delivery partner retention through behavioral tipping incentives.

Product StrategyMonetizationRetention0-to-1Ecommerce

2022-04-15

Netflix: Architecting Content Discovery for the Non-Subscriber

A deep dive into cross-regional user research and the behavioral psychology of content discovery in saturated streaming markets.

User ResearchMarket SegmentationDiscoveryInternationalization

2021-11-20

NextLeap: Engineering Engagement via Behavioral Nudges

A data-driven PRD targeted at increasing weekly course completion rates through automated WhatsApp notification architectures.

RetentionNotification StrategyProduct OpsEdTech

2021-05-01

Transtutors.com: Scaling EdTech Operations & Product

Evolution from Operations Associate to Head of Operations, driving platform growth for an international US EdTech audience.

EdTechSaaSOperationsGrowthB2B